Shipping Policy
Shipping Policy
Order Processing:
- Orders will be processed within 2-3 business days.
International Shipping:
- We offer international shipping to select countries.
- Orders are fulfilled through our trusted network of international suppliers and may be subject to additional processing and shipping times.
- Delivery times for international orders vary depending on the destination country and customs clearance procedures.
- Shipping times for international orders typically range from 7 to 14 business days.
- Shipping costs for international orders are calculated at checkout based on the destination and the weight and size of your order.
- Please note that customs duties, taxes, and fees may apply to international orders, and customers are responsible for any additional charges imposed by their country's customs authorities.
- Shipping costs are non-refundable.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track the status of your order using the provided tracking number on the respective international courier website.
Shipping Updates:
- We strive to keep you informed about the status of your order and any potential delays.
- In case of any unexpected delays or issues with your shipment, our customer service team will reach out to you promptly.
Refunds:
- No refunds will be issued for orders that are marked as "delivered" by the shipping carrier.
- Return shipping costs are not covered by us.
Contact Us:
- If you have any questions or concerns regarding shipping, please contact our customer service team at office@evantramedia.com.
Policy Changes:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be reflected on this page.