Shipping Policy

Shipping Policy

Order Processing:

  • Orders will be processed within 2-3 business days.

International Shipping:

  • We offer international shipping to select countries.
  • Orders are fulfilled through our trusted network of international suppliers and may be subject to additional processing and shipping times.
  • Delivery times for international orders vary depending on the destination country and customs clearance procedures.
  • Shipping times for international orders typically range from 7 to 14 business days.
  • Shipping costs for international orders are calculated at checkout based on the destination and the weight and size of your order.
  • Please note that customs duties, taxes, and fees may apply to international orders, and customers are responsible for any additional charges imposed by their country's customs authorities.
  • Shipping costs are non-refundable.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your order using the provided tracking number on the respective international courier website.

Shipping Updates:

  • We strive to keep you informed about the status of your order and any potential delays.
  • In case of any unexpected delays or issues with your shipment, our customer service team will reach out to you promptly.

Refunds:

  • No refunds will be issued for orders that are marked as "delivered" by the shipping carrier.
  • Return shipping costs are not covered by us.

Contact Us:

  • If you have any questions or concerns regarding shipping, please contact our customer service team at office@evantramedia.com.

Policy Changes:

  • We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be reflected on this page.